How will I know if my order has been placed?
An order confirmation email from Custom Rod & Reel will be sent to the email address you provided at checkout. If you did not receive confirmation but believe your order was placed, please contact us directly at 954-781-5600.
What is the Return Policy?
Custom Rod & Reel, LLC will accept returns of un-opened or defective products within 30 days of purchase. Please contact us at [email protected] to request return authorization and further instructions.
What do I do if my order was never received?
Please reach out to us via phone at 954-781-5600 or email at [email protected]
Where is the physical store located?
Custom Rod & Reel is located at:
1835 NE 25th St
Lighthouse Point, FL 33064
1 Orders
1.1 How will I know if my order has been placed?
An order confirmation email from Custom Rod & Reel will be sent to the email address you provided at checkout. If you did not receive confirmation but believe your order was placed, please contact us directly at 954-781-5600.
1.2 What is the Return Policy?
Custom Rod & Reel, LLC will accept returns of un-opened or defective products within 30 days of purchase. Please contact us at [email protected] to request return authorization and further instructions.
1.3 What do I do if my order was never received?
Please reach out to us via phone at 954-781-5600 or email at [email protected]
1.4 Where is the physical store located?
Custom Rod & Reel is located at:
1835 NE 25th St
Lighthouse Point, FL 33064